Vinted Users Share Anger Regarding Size Updates
Shoppers are voicing their frustration due to a modification that led to products showing incorrect sizing.
This online marketplace has updated its sizing categories for women's and children's garments but did not contact all shoppers about the modification.
Online Platforms Reaction
Many shoppers and sellers have taken to social media stating that platform listings now display a modified sizing category versus the original listing because of the remapping.
The company said the new system was more in line with similar services.
The platform has recommended to examine their items and update the measurements by hand when needed, causing user dissatisfaction.
Sizing System Modifications
Earlier, the sizes had both one number and one letter, like S/8 or M/10.
The updated approach includes a letter with a size spectrum like S/UK 8-10.
With some products, the measurements have been reclassified - like an L measurement used to be a 12 but is now a UK 16-18.
Member Experiences
A fashion influencer, who produces content about larger sizing, stated the update "complicates both purchasing and selling".
"Few clothing companies classify XL as 20-22," which is what Vinted now does.
Stephanie Gallen, from Glasgow, explained products she uploaded featuring size 14 markings were showing in the marketplace as larger sizing 20-22.
"If anyone [who is] size 20-22 buys them they may become frustrated," she stated.
Manual Updates
Charlotte Lunn, based in Derby, said she had been left angered due to the update requiring manual adjustment the sizes on "every single listing".
"For me this is particularly frustrating, as I'm chronically ill and platform income has been essential following partial earnings loss," she said.
Marketplace Information
The app has more than 100 million users, comprising 18 million UK members.
It has proved a popular alternative to second-hand platforms like eBay and Depop.
This is not the initial instance that an unexpected update on the platform has faced criticism: previously, the service retracted a modification to its shipping options after backlash from users.
